Venue and Other Information


This term there will be no face to face course.  All our courses will be delivered online  using the Zoom Digital Platform.  



A cancellation fee of 50% of the course fee payable will be charged if a place is cancelled up to two weeks prior to the course date. If a cancellation is made within two weeks of the course date the organisation will be charged whether or not its nominee/s attend/s.

In the unlikely event of a trainer being unable to deliver training, without prior warning of cancellation, OCTS will refund the  cost of the course,


All participants will be given a Certificate of Attendance after completion of the  course.

NVQ Competence

All courses run by OCTS will assist participants in the process of gaining knowledge to demonstrate competencies for a range of NVQ units.  The attendance of courses in itself does not meet the requirements for achieving an NVQ.  NVQ certification requires that skills and knowledge acquired through attendance at a course has subsequently been shown to have been put into practice in the work setting.

For participants working towards an NVQ, it is worth checking the programme content in advance of attending an OCTS course to be clear as to which NVQ unit the course will contribute relevant knowledge.

Future Courses

If you have found any course/s particularly helpful (or otherwise!) or have ideas for other areas that it might be useful to cover, please let us have your comments. It would be useful to have these as soon as possible, so they can be taken into account when planning the next programme.

Equal Opportunities Statement

All OCTS training is undertaken with a view to positively promoting Equal Opportunities.

It is expected that course tutors and participants will give attention to Equal Opportunities issues and will refrain from using racist  or discriminatory language or behaviour.

Following attendance at any OCTS course, participants will have the opportunity to comment (as part of the evaluation process) about Equal Opportunities and Anti-Discriminatory practices.