Venue

The Cherwell Centre, 16 Norham Gardens, Oxford OX2 6QB

Time

9.30am to 4.30pm (Registration and coffee at 9.15am)

Cost

Fees per person per day  - £65

Concessionary rate, per person per day, for courses funded by

• Voluntary Agencies
• Oxfordshire Social & Community Services Directorate
• Oxfordshire Children, Young People & Families Directorate - £50

Cancellation fee (please refer to the cancellation policy) -  £5

Refreshments

Tea, coffee and chilled water are included
Lunch is NOT provided so you will need to TAKE A PACKED LUNCH

Conflict Resolution in Teams

Date

Tuesday 02 November 2010   

Course Tutor

Mick Kain

Freelance Consultant and Trainer

Course Content

Conflict happens.  Whenever two or more people have to share space or make contact eventually there will be conflict. What makes the difference is how the conflict is managed.  It can be a fruitful exploration of different perspectives or an intransient war!

This course will explore

• How conflict develops
• Productive conflict
• Unproductive conflict
• Possible resolutions for unproductive conflict

Possible resolutions for unproductive conflict